A Colorado business woman has been caught on camera refusing to do business in a neighborhood because she says the residents are “colored people” and “they don’t pay their bills.”
An employee at Mile High Heating and Cooling in Westminster complained saying that the company did not service Montbello.
According to KDVR, the worker said, “They call it Mount Ghetto” and they don’t do business in that area.
After KDVR investigated, they found that the company’s policy about not serving what was once a prominently black neighborhood is talked about openly in their Westminster office.
The company’s website claims to serve the entire metro area, but our investigation found Mile High Heating and Cooling does not serve one of Denver’s largest neighborhoods. The heating and cooling company advertised job openings for appointment setters so The FOX31 Problem Solvers sent a producer with hidden cameras in for the job.
“The sky is the limit on how much money you can make here. It really is …” Andrea, a manager at Mile High Heating and Cooling told our producer.
Andrea said, “You are being hired to set appointments.”
Then she started teaching our producer how to make cold calls. She said, “Here’s your Tuesday calls.” Under the word Tuesday, the paper said, “Montbello 80239 ‘never call’ which prompted our producer to ask why? Andrea replied, “Do you know anything about Montbello? …You don’t live there do you? …We call it Mount Ghetto … um colored neighborhood.” Andrea went on to explain Mile High Heating and Cooling never cold calls Montbello because she claims the residents don’t pay their bills.
21-year-old Kasey Dykman and his 48-year-old father Kevin Dykman own the company.
Wait for it. Kevin Dykman’s arrest record includes convictions for theft and DUI.
KDVR asked the worker identified as Andrea, “Is this company racist? Can you explain your company’s policy on Montbello?”
Andrea referred them to the company’s owners.
The company issued a statement Thursday afternoon in response.
Kevin Dykman was surprised and disappointed by the insensitive comments made by the employee in the video, but believes it was an isolated incident and not a reflection of the company.
“We pride ourselves on ensuring a positive and professional work environment for all employees, and our main focus is providing excellent service to our customers. Insensitive comments, or anything that goes against our culture of respect and inclusion, is simply not tolerated,” Dykman said. You can read the full statement from the company here.
He is so surprised that that one woman said such a terrible thing, when in fact, the company he owns is refusing service to minorities because blacks and hispanics scare the former thief.
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